Privacy Policy
This page aims to describe the management methods of the hotel-sanmichele.it website (hereinafter also the “Website”) with reference to the processing of personal data of users who consult it. This information is provided pursuant to and for the purposes set out in EU Regulation no. 679/2016 (“GDPR”), relating to the protection of natural persons with regard to the processing of personal data, and is aimed at explaining our practices with respect to the personal information of those who browse the Website, so as to know how the their personal information and allow them to give express and informed consent to the processing of data entered into the Website through the voluntary completion of forms present therein or provided by them in any other way.
All personal data sent by users (name, surname, e-mail address, etc.) are acquired, saved and processed in accordance with the GDPR.
By processing of personal data we mean any operation or set of operations, carried out even without the aid of electronic instruments, concerning the collection, recording, organisation, conservation, consultation, processing, modification, selection , extraction, comparison, use, interconnection, blocking, communication, dissemination, cancellation and destruction of data, even if not recorded in a database.
The information is provided only for this Website and not for other websites that may be consulted by the user via links.
By accessing and using the Website, the user acknowledges having carefully read this Privacy Policy and accepts the purposes and methods of processing covered therein.
I. THE “OWNER” OF THE TREATMENT
The personal data provided or collected through operations carried out by users on the Website will be processed by Hotel S. Michele SRL, with headquarters in Via Monte Tabor 26, 17015 Celle Ligure (SV) and VAT number: 01829710092 as Data Controller .
II. DATA PROCESSED
Browsing data
The computer systems and software procedures used to operate this Website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.
This is information which by its very nature could, through processing and association with data held by third parties, allow users to be identified.
This category of data includes the IP addresses or domain names of the computers used by users who connect to the site, the addresses in URI (Uniform Resource Identifier) notation of the requested resources, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user’s IT environment.
These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning and are deleted immediately after processing. The data could be used to ascertain responsibility in the event of hypothetical computer crimes against the site: except for this eventuality, data on web contacts currently do not persist for more than seven days.
Data relating to the user’s geographical location may be used to provide information, proposals and other personalized location-based content. The user who does not want to share information on his geographical position must deactivate location services on his device.
Data provided voluntarily by the user
The personal data entered on the Website as well as the data sent by the user via email to the email addresses indicated on the Website. Such data includes, for example, the sender’s email address, name and surname, postal address and telephone number included in the message. The optional, explicit and voluntary sending of electronic mail via the Website and/or to the addresses indicated on the Website involves the subsequent acquisition of the sender’s address, necessary to respond to requests, as well as any other personal data included in the message sent. .
Cookies
To ensure the functioning of the Website and improve the service offered, proprietary and third-party cookies are used on the Website. Cookies are small text files that the sites visited by the user send to his terminal (usually to the browser), where they are stored before being re-transmitted to the same sites at the next visit by the same user.
For more information, to know the cookies used on the Site and possibly disable them and/or deny consent, please refer to the cookie policy.
III. PURPOSE AND LEGAL BASES OF PROCESSING OF PERSONAL DATA
Personal data is collected and processed by Hotel S. Michele SRL for the following purposes:
A. as part of the processes of checking availability, booking and purchasing the services offered by the Website, personal data is requested (such as for example the e-mail address, personal data, postal address, card details credit and bank details, telephone number);
B. to provide assistance services and other information of a technical, commercial or other nature, specifically requested by users, personal data is collected (such as e-mail address, name and surname and telephone number );
Furthermore, with the prior consent of the users, the Personal Data may be inserted into the customer database of Hotel S. Michele SRL and processed for the following purposes:
C. marketing purposes: to contact users and send them (by post, telephone, email and other forms of electronic communication) newsletters and/or other promotional messages, including of a commercial nature relating to the services of Hotel S. Michele SRL;
D. profiling purposes: for the processing of studies, surveys, analyzes and statistical and/or market research, in relation to preferences on the services offered by Hotel S. Michele SRL, in order to offer a personalized service to user needs and to promote cultural and recreational initiatives and activities.
The processing of personal data will be intended solely to achieve the aforementioned purposes and to the extent strictly necessary to pursue the purpose of the specific case.
The legal bases for the processing of your personal data are based on the purposes for which such data were provided and collected and include the processing of information as required to comply with contractual obligations, compliance with legal obligations, protection of security of Hotel S. Michele SRL employees, guests and other people, for the legitimate commercial interests of Hotel S. Michele SRL and in accordance with the consent given by the user.
IV. USER CONSENT
By browsing the Website and/or entering your personal data, you declare that you have read this information pursuant to the GDPR and accept it. Furthermore, by selecting the consent flag or other similar means of confirmation, the user gives explicit consent to the processing of his data, as well as to their transfer to third parties for the fulfillment of the purposes, within the limits set out above.
By entering your data on the Website, the user in particular gives consent to:
to. transmit your email address to third-party automatic email forwarding systems for advertising purposes;
b. receive advertising emails or other correspondence from Hotel S. Michele SRL;
c. to the collection, saving and processing of your personal data;
d. that their data is stored in the databases of Hotel S. Michele SRL and/or by third-party companies or individuals contractually linked to the Company and specifically appointed to process users’ personal data.
The user may revoke his consent to the processing of data at any time by writing an e-mail to info@hotel-sanmichele.it.
V. PLACE OF DATA PROCESSING AND COMMUNICATION OF DATA TO THIRD PARTIES
The processing connected to the web services of the Website may take place on the servers of third-party companies that will offer hosting services on behalf of Hotel S. Michele SRL, including cloud hosting.
The user’s data may also be processed by third-party companies, which Hotel S. Michele SRL uses to carry out activities on its behalf (for example, analyzing data, archiving data, sending newsletters or other commercial and non-commercial communications, providing marketing assistance, carrying out market analyses).
With reference to the scope of communication of personal data, the personal data provided by the user or otherwise collected may be communicated to the following subjects or categories of subjects:
to. public administrations, for the fulfillment of obligations established by law, regulations or national or community legislation. In such cases, the obligation to acquire the prior consent of the interested party for such communications is excluded;
b. parent companies, subsidiaries or affiliates of Hotel S. Michele SRL;
c. other companies or natural persons contractually linked to the Company and specifically appointed to process personal data on behalf of Hotel S. Michele SRL
Hotel S. Michele SRL uses third-party companies and individuals to carry out certain activities on its behalf (e.g. data processing, sending automatic emails, etc.). These subjects have access only to the personal data necessary to carry out their tasks on behalf of Hotel S. Michele SRL. They were selected as they were deemed to have adequate experience, ability and reliability as well as suitable to guarantee full compliance with the regulations in force regarding privacy.
By browsing the Website, you express your consent to the communication of your data to third party service providers on our behalf and to this method of data processing.
In cases other than those indicated above, the user will be informed if his personal data must be communicated to third parties and will be able to choose whether or not to authorize the communication of his personal data to third parties.
VI. DATA PROCESSING METHODS
The Personal Data will be processed using suitable electronic or automated, IT and telematic tools, or through manual paper processing, with logic strictly related to the purposes for which the personal data were collected and, in any case in such a way as to guarantee the security and confidentiality of the data themselves and for the time strictly necessary to achieve the purposes for which they were collected.
Hotel S. Michele SRL has adopted technical solutions and security measures that guarantee the security of personal data and avoid their alteration, loss, incorrect processing or unauthorized access.
Hotel S. Michele SRL reserves the right to appoint third parties (companies or individuals) to process personal data on its behalf and may share personal data with such third parties. However, it will require such third parties to observe current privacy principles and legislation when processing the aforementioned data.
The Personal Data will be collected and processed by Hotel S. Michele SRL and its internal staff (employees) and/or collaborators authorized for this purpose to process such data as data processors and possibly, as necessary and/or instrumental for the execution of the purposes indicated above, by external third parties (such as for example service providers, consultants and professional firms, companies that provide assistance and/or consultancy activities or that carry out maintenance services on behalf of Hotel S. Michele SRL of the technological and management part of the Website, services connected and instrumental to the purposes of data processing, and which Hotel S. Michele SRL may also use for the creation and/or management of promotional offers of its services, etc.) .
Any use of the data relating to the user’s credit card for purposes other than verifying the existence of means of payment, charging and managing payments, as well as managing any complaints and litigation proceedings is expressly excluded. To this end, the aforementioned data will also be processed by the bank that provides services connected with the management of online payments as well as by the institution that issued the credit card that the user will enter to validate the purchase of the services.
VII. OPTIONAL PROVISION OF DATA
Apart from what is specified for navigation data, the provision of Personal Data is optional.
However, if the user intends to access the services offered by the Website and/or receive information on the services and/or promotions and/or discounts offered by Hotel S. Michele SRL and/or receive assistance and/or specific information, it is necessary to complete all the fields indicated as mandatory in the relevant forms. The processing of user data for the purposes referred to in paragraph III. letters (A), (C) and (D) are conditional on the user giving explicit consent.
Failure to provide personal data and explicit consent to their processing may make it impossible to access the services offered by the Website, to receive the newsletter and/or other information and advertising material.
By entering your personal data on the Website, you guarantee that the personal information you provide is correct and up-to-date. Furthermore, you acknowledge that you are solely responsible for the data provided, whether personal data, photos, comments or otherwise, relieving Hotel S. Michele SRL from any liability.
VIII. STORAGE OF PERSONAL DATA
Hotel S. Michele SRL will retain the personal data, subject to processing, for the period of time necessary to fulfill the purposes indicated in this information, unless a longer retention period is required or permitted by current law.
IX. RIGHTS OF INTERESTED PARTIES
The subjects to whom the personal data refers have the following rights:
A) Right of access, correction, deletion and limitation.
The user has the right to:
ask Hotel S. Michele SRL for access to your personal data and information relating to them;
verify the accuracy of personal data or request the integration of incomplete data or the updating or rectification of inaccurate data;
request that Hotel S. Michele SRL delete personal data upon the occurrence of the conditions indicated in the art. 17, par. 1 of the GDPR and in compliance with the exceptions provided for in paragraph 3 of the same article);
request the limitation of the processing of personal data (in the event of one of the hypotheses indicated in art. 18, paragraph 1 GDPR).
B) Right to object to processing.
The user has the right to request that Hotel S. Michele SRL stops processing his personal information:
for marketing activities, including profiling activities;
for statistical purposes;
where such processing is based on the legitimate commercial interests of Hotel S. Michele SRL, unless a legitimately founded reason for such processing is demonstrated or where the processing of your personal information is necessary to ascertain, exercise or defend a right in court.
C) Right to withdraw consent.
The user has the right to revoke his consent at any time to any processing that is conducted by Hotel S. Michele SRL exclusively on the basis of his consent (such as the sending of direct marketing materials to his email address staff).
Processing based on consent and carried out before its revocation, however, retains its lawfulness.
D) Right to data portability.
The user has the right to request from Hotel S. Michele SRL and to obtain, in the cases in which the legal basis of the processing is consent or contract, and the same is carried out by automated means, his personal data in a format electronic data in common use, also for the purpose of communicating such data to another data controller.
E) Complaint to a supervisory authority
The user has the right to lodge a complaint with a supervisory authority (Personal Data Protection Authority – www.garanteprivacy.it)
Requests should be addressed:
via e-mail, to the address: info@hotel-sanmichele.it;
or by post, to Hotel S. Michele SRL, with headquarters in Via Monte Tabor 26, 17015 Celle Ligure (SV).
X. LINKS TO THIRD PARTY WEBSITES AND SERVICES
This Website may contain links to third-party websites.
Hotel S. Michele SRL is not responsible for the collection, use, management, sharing or disclosure of personal data by the aforementioned third parties. If the user provides personal data on, and uses, third-party sites, the privacy policies and terms of use of the service of the aforementioned sites will apply. We therefore invite the user to read the privacy policies of the websites he visits before sending his personal data.
XI. CHANGES TO THE INFORMATION
This information may be subject to changes. The version published on the Site is the one currently in force with the last update on 04.12.2023.
